PhoolNagar.com (“hum”, “humari team”) aap ki privacy ki izzat karta hai. Ye policy batati hai ke hum kaunsi maloomat collect karte hain, kaise use karte hain, aur aap ke kya haqooq hain — Roman Urdu me, aasaan alfaz me.
1. Hum Kya Maloomat Collect Karte Hain?
- Order ki maloomat: naam, phone number, delivery address, product aur quantity — order form, cart ya WhatsApp/Dera Talk par aap jab batate hain.
- Rabta ki maloomat: jab aap call, WhatsApp, Dera Talk ya email karte hain to aap ka number/message humare paas aata hai.
- Event booking ki maloomat: event ki date, venue aur requirement — decoration quotes ke liye.
- Technical maloomat: browser type aur device — site behtar banane ke liye (koi sensitive data nahi).
2. Maloomat Ka Istemal Kaise Hota Hai?
- Order process karna aur delivery pohanchana
- Order/event confirm karne ke liye call ya WhatsApp karna
- Aap ke sawalat ka jawab dena aur customer service dena
- Delivery aur quality behtar banane ke liye record rakhna
3. Maloomat Kisi Ko Di Jaati Hai?
Hum aap ki maloomat bechte nahi aur kisi advertiser ko nahi dete. Sirf ye halaat me zaroori detail share hoti hai:
- Delivery team: order pohanchane ke liye naam, address aur phone (sirf itna hi)
- Qanooni zaroorat: agar qanoon ko taqaza ho
4. Cookies aur Third-Party Services
- Site par basic cookies ho sakti hain taake cart aur preferences yaad rahein
- Hum third-party services use kar sakte hain — jaise Google (analytics/ads) — jo apni cookies laga sakti hain. Aap apne browser ki settings se cookies control kar sakte hain
- Order form Web3Forms (secure form service) ke zariye jata hai — sirf order ki maloomat ke saath
5. Data Security
Hum aap ki maloomat ko save karne aur handle karne me reasonable ehtiyat baratte hain. Delivery ke baad order detail sirf record/guarantee ke liye rakhi jati hai — hum isay sirf kaam ke liye use karte hain.
6. Aap Ke Haqooq
Aap chahein to hum se pooch sakte hain ke humare paas aap ki kya maloomat hai, usay theek karwayen ya delete karwayen — bas call karein 0333 3197977 ya email karein [email protected].
7. Bachon Ki Privacy
Humari site aam public ke liye hai; hum jaan boojh kar bachon (13 saal se kam) ki personal maloomat collect nahi karte. Agar aisa kuch hua ho to humein bata dein — foran delete kar denge.
8. Policy Mein Tabdeeli
Kabhi kabhi ye policy update ho sakti hai — naya version isi page par aa jayega aur sath tarikh update hogi.
9. Rabta
📞 Phone: 0333 3197977 (Subah 9 — Raat 9)
📧 Email: [email protected]
📍 Phool Nagar (Bhai Pheru), District Kasur, Punjab, Pakistan