PhoolNagar.com par order karte waqt ye terms laagu hoti hain. Roman Urdu me aasaan alfaz me likhi hain taake koi confusion na ho. Order/place karne ka matlab hai ke aap in terms se ittefaq karte hain.
1. Website Ka Istemal
Site par di gayi maloomat (prices, designs, availability) badal sakti hai. Decoration items ka exact quote aap ki requirement par depend karta hai — final quote call ya WhatsApp par confirm hota hai.
2. Orders aur Payment
- Payment Cash on Delivery hai — saman milne par cash dein
- Order confirm hone par humari team call ya WhatsApp par rabta karti hai
- Agar phone band ho ya address na mile to order poori koshish ke baad cancel ho sakta hai
3. Delivery
- Har order 3 din me ghar pohanchta hai
- Rs 2000+ ke order par delivery FREE — warna Rs 150 delivery charge
- Address aur phone sahi dena aap ki zimmedari hai — ghalat detail par delivery ka masla ho to dobara delivery par charge lag sakta hai
- Service area: Kasur district (Phool Nagar, Kasur city, Chunian, Pattoki, Kot Radha Kishan aur qareeb ke ilaqay)
4. Freshness Guarantee aur Exchange
- Asli phool rozana taaze aate hain — freshness ki 100% guarantee
- Delivery ke 24 ghante ke andar complaint par item exchange hoga — photo ke saath WhatsApp karein ya call karein
- Use ho chuke ya jal chuke items exchange nahi hote
5. Decoration Bookings (Car, Stage, Mehndi, Party)
- Decoration ka quote aap ki requirement (design, phool, size, venue) par depend karta hai — call/WhatsApp par final hota hai
- Event se 1-2 din pehle booking karein — season me dates jaldi book hoti hain
- Event booking par delivery aur setup FREE hai; setup humari own team karti hai
- Event wale din venue/address par team ka pohanchna — time pehle bataya jata hai
6. Cancellation aur Reschedule
- Order ship hone se pehle cancel/reschedule — foran call karein, hum koshish karenge
- Decoration booking event se pehle jitni jaldi batayi jaye utna aasaan hota hai; phool mangwaye jane ke baad cancellation par kharcha lag sakta hai
7. Products ki Shakal (Disclaimer)
Site par designs aur rang (aur emoji/CSS cards) andaza dene ke liye hain — asli product me halka farq ho sakta hai (season, phoolon ki availability ke hisaab se). Hum hamesha same quality ya us se behtar dete hain.
8. Intellectual Property
Site ka content, design, logo aur likha hua material PhoolNagar.com ka hai — ijazat ke baghair copy kar ke apni site/business par use na karein.
9. Zimmedari Ki Hadd
Humari zimmedari order ki qeemat tak mehdood hai. Qanooni tor par jo halaat humare qaboo me na hon (natural disaster, transport band, waghera) me delay ki zimmedari na ho sakti — lekin hum har hal me aap ko foran batate hain.
10. Qanoon
Ye terms Pakistan ke qanoon ke tehat hain. Koi jhagra ho to pehle hum se baat karein — aam tor par baat cheet se hal nikal aata hai.
11. Rabta
📞 0333 3197977 • 📧 [email protected] • 📍 Phool Nagar (Bhai Pheru), Kasur, Punjab — Subah 9 se Raat 9